The hottest managers improve their EQ in class, li

Manager class: improving EQ is like playing the piano

managers need three abilities: technical ability related to functions, cognitive ability to analyze problems, and EQ ability. It can be regarded as the hand, brain and heart of managers. According to foreign research, EQ ability is the factor that contributes the most to performance

if this conclusion is universally true, then we should have more confidence in the competitiveness of Chinese enterprises in the global economy. Because one of the many interesting findings of the first "Chinese managers' EQ survey" (the full results will be released later) is that Chinese managers' EQ is higher than that of American managers

moreover, Chinese managers are very motivated, and 95% of them "fully agree" or "basically agree" with such words: "in order to achieve greater success, I should also strive to improve my Eq."

to improve EQ, we must first understand Eq. In fact, the concept of EQ is very simple

EQ includes four aspects: first, self-awareness, that is, the ability to understand your emotions; Second, self-management, that is, the ability to control their emotions; Third, social consciousness, that is, the ability to understand others' emotions; Fourth, whether the friction of the relationship experimental machine increases the management, that is, the ability to affect others' emotions

according to the summary of emotional intelligence master Gorman, self-awareness includes emotional self-awareness, accurate self-assessment and self-confidence; Self management includes self-control, trustworthiness, self-awareness and adaptability, which makes it more targeted, achievement oriented and pioneering; Social consciousness includes empathy, organizational consciousness and service orientation; Relationship management includes imagination, influence, education, communication, catalytic change, networking, conflict management, teamwork and cooperation

foreign studies also show that the higher the manager's position, the greater the role of EQ in performance. In other words, leadership depends more on EQ than management. Gorman summed up six leadership styles: visionary, relational, democratic, coaching, exemplary and command, each focusing on the use of different emotional intelligence capabilities. For example, the relational type focuses on empathy, communication and interpersonal networking, while the command type focuses on achievement. 4. The specification selection guidance, pioneering spirit and self-control of oil. In general, demonstration and command are ineffective. The other four styles are effective, but they all have their own suitable occasions. Good leaders use more than one style

for managers who want to improve their emotional intelligence, the bad news is that emotional intelligence is partly innate. The good news is that another part can be cultivated the day after tomorrow. Gorman and others developed the "five steps" to improve emotional intelligence: first, find out what kind of person you want to be. 2、 Listen to feedback and know who you are now. 3、 Design a clear plan to fill the gap. 4、 Practice repeatedly until it becomes a conscious behavior. 5、 Seek feedback and evaluation from others

now, you have understood all the basic principles you must understand about Eq. However, it is useless to understand reason alone. EQ is controlled by the limbic system of the brain. Research shows that according to the characteristics of this system, EQ can be improved only by a lot of repeated practice. In other words, improving EQ is like playing the piano. The only way to success is to practice, practice, and practice again. (end)